DELIVERY DELAYS Please allow 6 weeks on all items

Cookie Policy

Cookies and how we use them
Our sites use a number of different cookies. Below we explain the cookies we use and why we use them.
 
What is a cookie?
A cookie is a small file placed on your computer's hard drive. It enables a website or application to track the access and behaviour of a user. Such tracking can use Personally Identifiable Information in the form of an IP address.


How we use cookies
We use cookies for:
  • Online purchasing: To enable you to add items to your shopping basket and purchase them.
  • Sign-in status: To enable you to create an account to have information such as order history, or your details remembered for later.
  • Analyse web traffic: Aggregated usage data helps us improve the website structure, usability, design, content and functions.
  • Recognise returning visitors: We may show you relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
  • Google Analytics Demographics and Interest Reporting - which gives us insight into behaviour information relating to visitor age, gender and interests on an anonymous and aggregate level. This will help us to understand browsing behaviour to give you a better experience whilst visiting our sites.

Cookies are used to analyse your use of our website and to serve ads when you visit our website. The information we collect and share with third parties through cookies is aggregated and therefore anonymous (it does not include personal information which is likely to identify you). The information may be used to serve you ads in relation to our products when you visit our website and third party websites. You can access information about Google's Privacy Policy here.


Cookies used

First party cookies

  • ASP.NET_SessionId: Stores the unique session ID provided to the user by the website.
  • .ASPXFORMSAUTH: Stores the user's encrypted authentication ticket when using forms authentication.
  • CMSCsrfCookie: Stores a security token that the system uses to validate all form data submitted via POST requests. Helps protect against CSRF (cross site request forgery).
  • CMSCurrentTheme: Stores a reference to the theme that the user is displayed. This is used to track MVT testing and personalized content.
  • CMSPreferredCulture: Tracks which culture a user has stated as their preference for functional content (for products and location specific functionality).
  • CMSPreferredUICulture: Tracks which culture a user has stated as their preference for text content (for languages and translations).
  • CMSShoppingCart Tracks the current status of the shopping cart that a user is populating in the ecommerce section of the site.
  • modal_shown: Tracks whether the user has acknowledged the modal that appears to remind a user of the alternative cultures available.
 

Third party cookies

  • Worldpay
    • ​​JSESSIONID: Used by WorldPay to track a customer’s session.
    • machine: Tracks the WorldPay server used to serve the customer.


Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

While we recommend that users enable cookies on their browsers in order to enjoy all the features of our website, the decision remains in the hands of the individual. Most browsers allow you to control management of cookies, this will be different depending on each user's PC - refer to your browser help menu for further information.

​Updated 04/02/2022