1. USA and Canada Delivery Rates
For our purposes the countries included in the North America rates are the USA and Canada. The delivery charge is based on the cost of the products purchased:
<$50 the delivery charge will be $12.00
<$100 the delivery charge will be $18.00
>$100 the delivery charge will be $40.00
2. How will it be delivered?
Items under the value of $100.00 are despatched by Royal Mail Small Packet Air Mail Service. For orders over $100 are dispatched by Parcelforce Global Priority which is trackable and insured. An e-mail will be sent upon despatch recording a consignment number which is trackable at www.parcelforce.com
3. How long will it take to arrive?
When you place an order, we'll estimate dispatch and delivery dates for you based on the availability of your items. Dispatch date estimates are shown in the order form. After placing your order, you'll be able to find dispatch and delivery date estimates in the order confirmation e-mail and in the order summary in Your Account.
Remember to check availabilities carefully if you order more than one item, as you won't receive anything until all the items are available. In the case of pre-order or long availability items, it's recommended that you request separate deliveries as items become available (at extra postage cost) to avoid long delays in completing an order.
4. Estimated Delivery Dates
We do our best to accurately estimate when items will be dispatched from our premises. Estimated dispatch dates are based on several factors, including your destination address, how quickly we can obtain and assemble items for dispatch and whether you have requested that we group your items into as few deliveries as possible.
Sometimes we'll update our delivery estimates based on the most recent information we have, so please remember to check your estimated delivery date in Your Account.