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Latest News

16th March 2021 

Prdouction re-started on 1st March 2021 on a limited capacity. We intend continuing this limited production until Easter as with flexible furloughing we can respond quickly to workflow situations. Currently production on non stock items is 10-14 days. Our operating hours continue to be 9am - 4pm Monday to Thursday

Thank you for your understanding and patience. 
 

16th February 2021 

Following Government guidance, we ceased production on 25th January and subsequently have only been able to supply goods ordered that were held in stock . We intend to start production again on 22nd February for a limited period. Orders placed after the 26th January will be made and dispatched in chronological order. 

Thank you for your understanding and patience. 

5th January 2021 - New Year

As a UK maniufacturer/retailer and following the Government broadcast on Monday 4th January 2021 the current situation regarding production/deliveries/shops are as follows:


Shops

  • Exeter shop will be shut until further notice
  • London shop closed  until further notice
  • Manchester shop closed until further notice


Office

US sales office - emails and phone calls are being monitored and responded to.
Exeter sales office - essential cover will be available between 9am and 3pm Monday - Thursday. The office will be closed on Fridays. 


Production/Orders

For items held in stock these will be processed and dispatched within a few days of the order being placed. For orders that require manufacture we have limited production at present but orders are being made and dispatched in a 2 - 3 week period.

16th December 2020 - Christmas and New Year

Shops

  • Exeter shop will be shut from Monday 21st December - 4th January 2021 (inclusive)
  • London shop closed Monday 21st December – Monday 4th January (inclusive)
  • Manchester shop closing 3pm 24th December re-open Tuesday 5th January

Office

Exeter sales office - essential cover will be available between 9am and 12pm on Monday 21st December,  Wednesday 23rd December and Wednesday 30th December.
 

Website

Web orders for clothing items placed before Monday 14th December will be dispatched before the Christmas break.
Orders for stocked items placed after 14th December will be actioned and dispatched up to 22nd December. Orders thereafter will be dispatched in the new year. 


5th November 2020 - Update

Our website is open and taking orders. Manfacturing is taking place at scheduled intervals throughout the month. Orders for items held in stock will continue to be dispatched as soon as possible. Should you wish to check the stock availability of a product, please email your requirements and we can advise.

  • Office - open Mon - Thurs 9am - 4pm
  • ​Website - open 24/7


Thank you for your continued patience and understanding.


16 September 2020 - order dispatch

Orders placed through our website before 21st August have all been dispatched and completed.

All production staff were re-furloughed after that date and we are hopeful that further production will commence on Monday 28th September. Orders placed from 22nd August that have to be produced will be made in chronological order. We are confident that we will complete the backlog of orders within a 2 week period of the 28th September. Orders that are held in stock will continue to be dispatched within a few days of the order being placed. Should you wish to check the stock availability of a product, please email your requirements and we can advise.

Thank you for your continued patience and understanding.
 

17 June 2020

Our manufacturing facilities have been re-opened for a 2 week period and orders have been processed and will be dispatched for all orders up to 17th June 2020. For orders placed on or after 18th June, stock items will be dispatched as normal, items made to order (of which many products are) will be processed and will be manufactured when production recommences.

For any queries please email using our contact form or telephone our US office on 1-877-947-7355


March 2020

It is with reluctance that we have had to put down our needles and threads and turn off our sewing machines.

Due to government advice and the health and safety of our customers and staff J. Wippell & Co. Ltd will be closing its retail outlets and office with immediate effect until further notice.

Emails are being monitored and responses provided where required.

Ordering is still available via the website, however, orders will not be processed until the business re-opens (based on Government advice).

We will keep you updated as necessary.

We thank you for your continued support and custom during these difficult times.

J. Wippell & Co. Staff